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IVR Developer

Knowledge, Skills and Experience:· Development of IVR applications using Avaya OD. Inbound and outbound IVR applications development (POM).
· Experience 3-6 years
IVR BA / Tester:· Work closely with IVR development team and provide clarifications on requirements.
· Get required business logics required for IVR, core banking systems integrations and document clearly on functional specifications.
· Having discussions with needed IT teams to clarify the requirements, get their concurrence, work on project plan, communicating to stake holders on the project plan.
· Create the test cases and perform the testing.
· Ensure testing is done thoroughly prior to UAT and document the defects.
· Co-ordinate with teams during UAT for resolution.
Interested candidates may forward their resume at [email protected] mentioning position in subject line.
Job Category: IVR Developer
Job Type: Full Time
Job Location: Karachi

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